We started our journey with Fusion HR by signing up to SAM Absence with a view to managing absence better across the Trust and hopefully to improve staff absence in general. Soon after we agreed to give SAMpeople a go to create a holistic HR system which would work for us as the Trust grows. We needed a programme that was scalable, easy to use, available to staff as a portal, and has an ability to be used by line managers to manage their staff. SAMpeople has done just that. We have been able to make suggestions to the developers of the programme to make things work better for MATs. And their response has been fantastic. We have just this week launched the MySAM facility to all staff so they can interact with their HR records/request time off/manage leave/communicate with their manager etc. We have also been part of the pilot for the FACE-Ed recruitment software. This has revolutionised the way we now undertake recruitment and has been fantastic to date. It has enabled a much more robust level of safer recruitment that is standardised across schools in the Trust, candidates have commented on the ease of use of the system and they particularly have liked being able to upload documentation, message directly the recruitment manager, and keep a track of their application status. There are still some things in development and we look forward to the roll out of those.
I would highly recommend the system to schools but particularly to growing MATs looking for a solution to managing HR across the business in a scalable and holistic way.
FACE-Ed has transformed our Safer recruitment service. Our managers love being able to track candidates progress as they apply. Would highly recommend.
Staff and Managers have found the system to be very user friendly and can be tailored to your College needs. Whenever, we require support there is always someone at SAM who is willing to help.
From the first demonstration of SAM we knew it would help us manage our absences more efficiently and effectively. We have been using the system for about 2 years, and despite COVID, have found this an extremely useful tool. The system allows us to keep all absence information and documentation in one easy to manage area and with a few ‘clicks’ to see each member of staff absence details. The SAM team are easily contactable and always very helpful. We would highly recommend SAM to other schools.
Since joining Fusion we have been delighted with the support, service and partnership offered. If ever an issue or a question has been raised, it has been dealt with quickly, efficiently and effectively. The advice and guidance is always first rate and the team are always looking at ways to offer an even better service.
Before SAM it took hours to generate reports. Now I can issue a cost of absence report by type of employee for the Governors in seconds. They love the fact that they can see which areas need addressing and drill down to which staff have caused the absences.
We signed up with Fusion in February 2020 and have been very impressed with the service to date. We have benefitted from the general access to training and legal support. In addition, their support in dealing with specific matters has been invaluable. Responses are swift and communications tailored to our needs. There is a high level of professionalism, generating confidence when needing to access specific advice. They are appreciative of the workings of a school environment, sensitive to the needs of school staff, with named contacts able to guide us through some complex situations. We had no reservation in renewing our contract with them.