This can be a particularly difficult HR issue to manage when you have a lot going on. Learn how to:
- Prepare for and start a dialogue with employees about performance concerns
- Move from a performance process to a capability process
- Remain focused on the process and the facts in front of you – to avoid grievances against management
- Prepare and review a capability action plan
- Manage sickness absence during a capability process
- Carry out a protected or without prejudice conversation